At Infinity Trucker, accessible from infinitytrucker.com, protecting the privacy of our shippers, carriers, asset owners, and drivers is a top priority. This Privacy Policy document outlines the types of information we collect, how it is recorded, and how we utilize it across our logistics platform.
1. Information We Collect
Depending on your account tier (Shipper, Fleet Manager, Asset Owner, or Driver), we collect personal and organizational details necessary to operate our logistics network:
- Account Credentials: Full name, corporate email address, contact telephone numbers, and secure passwords.
- Verification & Regulatory Data: DOT and MC numbers, Tax Identification / EINs, CDL license numbers, and equipment title/VIN documentation.
- Financial & Payment Information: Bank account routing numbers, direct deposit details, and settlement ledger histories processed through secure payment gateways.
2. How We Use Your Information
We process your personal and telemetry information for core platform operational purposes:
- Facilitating direct load posting, matching, and freight dispatch.
- Automating direct deposit driver settlements and carrier payouts.
- Verifying FMCSA compliance, safety metrics, and operational authority status.
- Providing customer support and real-time operational alerts regarding load state changes.
3. Telematics & Real-Time Location Data
Our platform connects with mobile telematics and Electronic Logging Devices (ELD) to display live freight tracking.
Location data is streamed exclusively during active load assignments to provide ETA updates to authorized shippers and fleet managers. Location monitoring ends automatically upon load completion and sign-off.
4. Information Sharing & Disclosure
We do not sell, lease, or rent your personal information to advertisers or external lead brokers. Information is shared strictly under the following conditions:
- Matched Parties: Shippers receive carrier vehicle and driver details associated with booked freight.
- Service Providers: Verified third-party services that enable SMS updates, banking clearinghouse payouts, and infrastructure hosting.
- Legal Requirements: When required by subpoena, DOT audit, or law enforcement request to comply with statutory obligations.
5. Data Security & Storage
We implement TLS/SSL transport encryption, isolated database instances with row-level tenant access controls, and strict key management to ensure your operational records remain private and secure.
6. Your Data Rights & Choices
You maintain rights regarding your personal records stored within our network:
- Access & Correction: Request a copy of your personal data or update incorrect account details via your dashboard settings.
- Account Termination: Request permanent deletion of non-regulatory account records by reaching out to support.
8. Updates to This Policy
We may periodically revise this policy to reflect platform features or statutory updates. Material changes will be communicated via email or dashboard notification prior to taking effect.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy or data privacy rights, please contact our Compliance Officer: